Privacy Policy
Last updated: October 1, 2026
Scope
This policy covers the WON website at won.trade, the current WON chart viewer for iOS, and support relating to them (the "Services"). It forms part of our Terms of Service. Won Research Inc., a Delaware corporation, operates these Services and is referred to as "WON," "we," or "us."
WON for iOS displays public Hyperliquid market prices, historical candles, and technical studies. It does not require an account or provide wallets, trade execution, deposits, withdrawals, or payments. This policy describes this chart viewer, not financial services or other products that are not part of it.
Data used by the iOS chart viewer
Public market-data requests
The app requests market information and candle history directly from Hyperliquid's public data services and connects to their public live-price and candle streams. These requests include the market and timeframe needed to display your chart. As with other internet connections, the receiving service can observe your IP address, request headers, request timing, and the requested market or timeframe.
An IP address can indicate an approximate location. Network and usage information can be associated with a request or connection, even though the app has no WON account. The app does not request precise device location or send wallet addresses, private keys, balances, transaction details, or sign-in credentials to obtain chart data.
Local preferences
Chart-style preferences are stored locally on your device. They are not a WON account or a server-side profile. Local app data is subject to your device's storage and backup settings. Removing the app resets its local preferences; device backups are managed separately by your device and backup provider.
Advertising and tracking
The iOS chart viewer does not contain advertising, cross-app tracking, or an embedded analytics SDK. Public market-data requests still expose the network and usage information described above to the receiving provider. No account requirement does not mean that no data is transmitted over the internet.
Website and support
The website is hosted on Vercel. Loading a page sends your IP address, browser and request headers, the requested URL, and request timing to the hosting service. Hosting and security systems may record this information to deliver the website, diagnose problems, and protect against misuse. This website does not include a client-side advertising or analytics integration or a waitlist registration form.
Support is optional. The contact form at Supportprepares a draft in your email application; it does not submit your message to a website form backend. If you choose to send that email, we receive your name, email address, selected topic, message, and any attachments or other information you include. Your email provider also processes the message under its own terms and privacy practices.
Please do not send passwords, private keys, recovery phrases, or other sensitive financial information in a support message.
How information is used
Network requests are used to provide public market data and serve the website. Support correspondence is used to answer your questions, investigate reported problems, and provide support. Information may also be used where necessary to protect the Services, resolve disputes, or comply with applicable legal obligations. The chart viewer does not use your information to execute transactions or create an account.
Service providers and sharing
- Hyperliquid public data services:receive the direct chart-data requests and connection information described above. For provider privacy information or questions about retained request data, see Hyperliquid's Privacy Policy or contact support@hyperliquid.zendesk.com.
- Vercel: hosts this website and processes requests needed to deliver and secure it. See its Privacy Notice.
- Apple:distributes the iOS app and may process App Store and diagnostic information according to your Apple and device settings. See Apple's Privacy Policy. The chart viewer does not include in-app purchases or Apple sign-in.
- Email service providers: process messages you choose to send to support and our replies.
These providers process information under their applicable privacy policies and obligations. Direct requests to a third-party data service are not stored in a WON account. We may disclose information we hold where required by law, to respond to legal process, or where necessary to protect rights, safety, or the security of the Services.
Retention and deletion
For information we control, such as support correspondence, retention depends on the purpose of the information, whether a support matter is still open, and applicable legal obligations. We retain this information as needed to provide support, operate and protect the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
You can ask us to access, correct, or delete information we hold about you by emailing support@won.trade. Please provide enough information to identify your correspondence or other data. We review requests under applicable law and explain any legal reason that prevents deletion.
Third-party providers control their own network and service logs; their retention and deletion procedures apply separately. Deleting local app preferences does not delete a provider's logs. You can stop further chart-data requests by stopping use of the app. Contact us for help directing a question about a provider's data practices.
Your rights
Depending on applicable law, you may have rights to access, correct, delete, restrict processing of, object to processing of, or obtain a portable copy of your personal information. Where processing depends on your consent, you may withdraw that consent. To make a request, contact support@won.trade.
Individuals under the age of 18
The Services are not directed to individuals under 18, as stated in our Terms of Service. We do not knowingly solicit personal information from them. If you believe a child has sent us personal information, contact us so we can review and address it under applicable law.
Security
We use reasonable measures to protect information we hold from unauthorized access, disclosure, or loss. No internet service or electronic storage system can be guaranteed completely secure.
Contact and changes
For privacy questions, contact support@won.trade. We may update this policy as the Services or applicable requirements change. Updates will be posted here with the revised date.